Privacy Policy

Effective Date: 01/08/2026
Last Updated: 26/08/2026

Welcome to HappyPath ("HappyPath", "we", "our", or "us").

We are committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, process, store, share and protect your information when you access or use our website, AI-powered career tools, career guidance and counselling services, expert services, institutional programmes, workshops and related offerings (collectively, the "Services").

By using our Services, you acknowledge that you have read this Privacy Policy. Where consent is required for a particular processing activity, we will obtain such consent in accordance with applicable law.

1. Information We Collect

The information we collect depends on the Services you use and how you interact with HappyPath.

Personal Information

We may collect:

  • Full name
  • Email address
  • Phone number
  • Educational qualifications
  • Institution or university
  • Employment history
  • Skills and certifications
  • Career interests and preferences
  • Career goals and aspirations
  • Account credentials, where applicable
  • Other information you voluntarily provide

Career and Professional Information

Depending on the Service you use, we may collect:

  • Resume/CV documents
  • Cover letters
  • LinkedIn profile information
  • Job descriptions provided by you
  • Career assessment responses
  • Skills, interests, goals and professional preferences
  • Educational and employment information
  • Interview preparation responses and recordings, where applicable
  • Other career-related information reasonably necessary to provide the requested Service

We encourage users not to include personal information in uploaded documents that is unnecessary for the Service being used.

Institutional and Workshop Information

Where HappyPath provides career-readiness programmes through colleges, universities or other institutions, we may receive or collect:

  • Student name
  • Email address or contact information
  • Course or programme
  • Year or semester
  • Workshop attendance
  • Workshop or assessment responses
  • Career-readiness information
  • Feedback
  • Other information reasonably necessary to administer and deliver the programme

This information may be provided directly by the student or by the relevant institution.

Where appropriate, information may be aggregated or anonymised for institutional analysis and reporting.

Payment Information

Payments are processed through authorised third-party payment service providers, including Razorpay.

HappyPath does not ordinarily receive or store your complete credit card number, debit card number, UPI PIN, online banking credentials or similar sensitive payment credentials.

We may receive or retain transaction-related information including:

  • Order ID
  • Transaction/payment reference
  • Amount paid
  • Service purchased
  • Payment status
  • Invoice information
  • Refund information

Such information may be retained where reasonably necessary for accounting, taxation, customer support, dispute resolution and legal compliance.

Technical Information

When you interact with our website or digital Services, we may automatically collect certain technical information, including:

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Date and time of access
  • Pages visited
  • Website usage and interaction information
  • Session and diagnostic information
  • Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

  • Create and manage your account
  • Provide Services requested or purchased by you
  • Generate career recommendations and assessments
  • Analyse and optimise resumes and professional profiles
  • Tailor resumes to job opportunities where requested
  • Analyse and optimise LinkedIn profiles
  • Deliver interview preparation and professional-development services
  • Schedule and conduct career counselling, mentoring or expert sessions
  • Administer institutional career-readiness programmes
  • Prepare aggregated career or placement-readiness insights and reports
  • Process transactions and refunds
  • Provide customer support
  • Communicate important information regarding our Services
  • Improve the functionality and performance of our products and Services
  • Detect and prevent fraud, misuse and security incidents
  • Comply with applicable legal, accounting and regulatory obligations
  • Establish, exercise or defend legal claims where necessary

We will not use your personal information for purposes materially unrelated to those for which it was collected without appropriate notice or consent where required under applicable law.

3. AI and Automated Processing

HappyPath uses artificial intelligence and automated technologies to provide certain Services, including:

  • Career assessments
  • Career recommendations
  • Resume analysis and optimisation
  • Resume tailoring
  • LinkedIn optimisation
  • Interview preparation
  • Opportunity analysis
  • Career-readiness analysis
  • Other career-development features

AI Service Providers

Where necessary to provide an AI-powered Service, relevant information submitted by you may be processed through third-party AI or technology service providers supporting HappyPath's Services.

We seek to limit such processing to information reasonably necessary to provide the relevant functionality.

AI Model Training

HappyPath does not independently use personal resumes, career assessment responses or other personal information submitted through our Services to train general-purpose AI models.

Where third-party AI service providers are used, information may be processed in accordance with our arrangements with those providers and their applicable business-service terms and data-processing practices.

Where HappyPath uses the OpenAI API, OpenAI states that API inputs and outputs are not used to train its models by default unless the API customer expressly opts in to such data sharing.

HappyPath will not intentionally opt in to the use of users' personal information for general-purpose AI model training without taking appropriate steps required under applicable law and updating our practices and disclosures where necessary.

AI-Generated Outputs

Artificial intelligence can produce inaccurate, incomplete or inappropriate outputs.

Users should therefore exercise independent judgment when relying on AI-generated career recommendations, resume content, assessments or other professional materials.

HappyPath's AI-powered Services are intended for career guidance, educational and professional-development purposes and do not guarantee employment, placement, interviews, admissions, promotions, salary increases or any other particular career outcome.

4. Institutional Programmes and Student Data

HappyPath may partner with colleges, universities and other educational institutions to provide career-readiness programmes.

Information received from an institution or collected directly from participating students may be used to:

  • Administer programmes
  • Register or identify participants
  • Deliver workshops
  • Provide workshop materials
  • Measure participation and attendance
  • Understand career-readiness trends
  • Generate programme insights
  • Respond to student queries
  • Prepare agreed reports for the institution

Placement Readiness Reports

Where HappyPath provides a Placement Readiness Report or similar institutional report, information may be aggregated or anonymised wherever reasonably appropriate.

Unless appropriately disclosed and permitted under applicable law, institutional reports are not intended to unnecessarily disclose identifiable personal information about individual students.

Where an institution provides personal information to HappyPath, the institution is responsible for ensuring that it has the appropriate authority to provide such information for the relevant programme purposes.

5. Sharing of Information

HappyPath does not sell or rent your personal information.

We may share information, or permit it to be processed, where reasonably necessary to operate HappyPath and provide our Services, including with:

  • Payment processors
  • AI and technology providers
  • Cloud hosting and storage providers
  • Analytics and performance providers
  • Communication and customer-support providers
  • HappyPath experts, mentors or authorised service providers where necessary to provide a requested Service
  • Accountants, auditors, legal advisers and other professional advisers
  • Government, judicial, regulatory or law-enforcement authorities where disclosure is required by applicable law or lawful order

Our service providers are expected to process information for legitimate purposes connected with the services they provide to HappyPath and subject to applicable contractual and legal requirements.

6. Marketing and Communications

We may contact you regarding:

  • Services you have purchased or requested
  • Account information
  • Transactions and payments
  • Scheduled sessions
  • Service updates
  • Customer support
  • Other operational communications

Where permitted by applicable law and, where required, with your consent, we may also communicate information regarding:

  • HappyPath products and services
  • AI-powered tools
  • Expert services
  • Career programmes
  • Offers
  • Workshops and events
  • Other career-development services

You may opt out of promotional communications through an unsubscribe or opt-out mechanism provided in the communication or by contacting us at support@happypathedu.com.

Opting out of promotional communications will not prevent us from sending communications reasonably necessary to provide Services you have requested or purchased.

HappyPath does not sell personal information to third parties for their independent marketing purposes.

7. Data Security

We implement reasonable administrative, technical and organisational safeguards designed to protect personal information against:

  • Unauthorised access
  • Unauthorised disclosure
  • Alteration
  • Misuse
  • Loss
  • Destruction

These measures may include, where appropriate, access controls, authentication mechanisms, restricted access to personal information, secure infrastructure, security monitoring and controls over service providers.

However, no website, online service, database or method of electronic transmission can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and should contact HappyPath if they believe their account or information has been compromised.

8. Data Retention

HappyPath retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing requested Services
  • Maintaining user accounts
  • Providing reasonable continued access to purchased Services
  • Providing customer support
  • Maintaining transaction and business records
  • Preventing fraud or misuse
  • Resolving disputes
  • Enforcing our agreements
  • Complying with applicable legal, accounting and taxation requirements

Different categories of information may therefore be retained for different periods.

When personal information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and operational requirements.

Certain information may need to be retained following an account or deletion request where retention is required or permitted for taxation, accounting, fraud prevention, dispute resolution, legal compliance or the establishment or defence of legal claims.

9. Cookies and Similar Technologies

HappyPath may use cookies and similar technologies necessary or useful to operate and improve our website and digital Services.

These technologies may be used to:

  • Maintain essential website functionality
  • Maintain user sessions
  • Remember preferences
  • Understand website usage and performance
  • Diagnose technical problems
  • Improve user experience and our Services

Where required by applicable law, appropriate choices will be provided regarding non-essential cookies.

Users may also control certain cookies through their browser settings. Disabling certain cookies may affect website functionality.

We may update this section if we introduce additional analytics, advertising or tracking technologies.

10. Your Privacy Rights

Subject to applicable law and the commencement and applicability of relevant statutory provisions, you may have rights relating to your personal information, including the ability to:

  • Request information about personal data processed by HappyPath
  • Request correction of inaccurate or incomplete information
  • Request deletion or erasure of eligible personal information
  • Withdraw consent where processing is based on consent
  • Raise a grievance regarding our handling of your personal information
  • Exercise other rights available under applicable law

To submit a privacy request, contact: support@happypathedu.com

We may request reasonable information to verify your identity before processing a request.

Withdrawal of consent will not affect processing lawfully undertaken before withdrawal and may affect our ability to continue providing Services that require the relevant information.

11. Data Deletion Requests

Users may request deletion of eligible personal information by contacting: support@happypathedu.com

Please provide sufficient information for us to identify the relevant account or information, such as:

  • Registered name
  • Registered email address
  • Relevant Order ID, where applicable

Following verification, we will process valid deletion requests within the period required under applicable law or within a reasonable operational period where no specific statutory period applies.

Certain information may not be deleted where HappyPath is legally required or otherwise permitted to retain it, including certain transaction, taxation, accounting, fraud-prevention, dispute and legal records.

12. Children's Privacy

HappyPath's direct-to-consumer paid Services are generally intended for individuals aged 18 years or above, unless otherwise stated.

Students below 18 years of age may participate in certain programmes delivered through educational institutions.

Where processing of a child's personal information requires consent from a parent or lawful guardian under applicable law, appropriate consent or other legally required mechanisms shall be implemented before undertaking such processing.

If you believe that personal information relating to a child has been provided to HappyPath improperly, please contact us at support@happypathedu.com.

13. Third-Party Services

Our Services may integrate with or rely upon third-party providers, including:

  • Payment gateways
  • AI providers
  • Cloud infrastructure providers
  • Analytics platforms
  • Communication providers
  • Authentication providers
  • Other technology service providers

Third-party providers may process information as necessary to provide their services to HappyPath and may be subject to their applicable terms and privacy practices.

Where you independently access a third-party website or service through a link provided by HappyPath, that third party's privacy practices will apply to your interaction with that service.

14. International Processing and Data Transfers

HappyPath and its service providers may process or store information using infrastructure located in India or other jurisdictions.

This may occur where cloud, AI, analytics, communication or other technology providers operate infrastructure outside India.

Where cross-border processing occurs, HappyPath will handle such processing in accordance with applicable Indian law and any restrictions imposed by competent authorities.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Our Services
  • Our technology
  • Our data practices
  • Applicable laws or regulations
  • Regulatory requirements

The latest version will be published on our website with an updated "Last Updated" date.

Where a change materially affects how we process personal information, we may provide additional notice or obtain consent where required by applicable law.

16. Privacy Questions, Complaints and Grievances

If you have questions, requests, complaints or grievances regarding this Privacy Policy or HappyPath's handling of your personal information, please contact:

HappyPath

Privacy / Grievance Contact: Gurudutt Rao
Email: support@happypathedu.com
WhatsApp: +91 74833 86318
Phone: +91 74833 86318
Address:
Ward No. 5, 1st Cross
Varaha Layout, Kattigenahalli
Bagalur Main Road
Bangalore North – 560064
Karnataka, India

We will endeavour to acknowledge and address privacy-related grievances within a reasonable period and within any period prescribed under applicable law.

17. Applicable Law

This Privacy Policy shall be interpreted in accordance with applicable laws of India relating to privacy, information technology and personal-data protection, including applicable provisions of the Digital Personal Data Protection Act, 2023 and rules made thereunder, as and when such provisions become applicable to HappyPath.

Nothing in this Privacy Policy is intended to restrict any rights available to an individual under applicable law.

18. Contact Us

For general questions regarding HappyPath or our Services:

HappyPath

Email: support@happypathedu.com
WhatsApp: +91 74833 86318
Phone: +91 74833 86318
Address:
Ward No. 5, 1st Cross
Varaha Layout, Kattigenahalli
Bagalur Main Road
Bangalore North – 560064
Karnataka, India